Grace Maintenance contracts are assessed per job basis. We offer Free Estimates on all of the services we perform.
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Q?
Do you provide your own supplies and equipment?
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Yes, Grace Maintenance provides all labor, supervision, management, equipment, cleaning supplies, and small tools necessary to perform all of the services we provide.
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Q?
What is your coverage area?
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A.
Grace Maintenance proudly provides janitorial cleaning services throughout the entire city of Los Angeles, Ventura and the Inland Empire (coming 2020), and surrounding metropolitan cities. But not limited to just these areas since our company covers a large area, we can personalize programs to cover single or multiple locations. Please contact us for more information.
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Q?
Do you charge per hour or per job?
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A.
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Do I have to sign a long-term contract?
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No, Grace Maintenance does not require the execution of a long term contract. We do offer a month to month or modified contract for all routine janitorial cleaning services. By signing a bonding contract, it allows the customer to pay within 30 days of the date of invoicing and also reduces the cost of optional services. Either party may terminate the contract; however, the client must terminate contract with 30 days advance written notice.
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Q?
Are your employees bonded and insured?
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Yes, Grace Maintenance provides full insurance and bonding up to $1,000,000.00 for all employees. Certificate of Insurance available upon request
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What are your payment options?
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We accept personal or company checks, all major credit cards. Checks can be made payable to Grace Maintenance Services.
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What are your payment terms?
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Payment for one-time services is to be rendered at the completion of the services. Any contracted work is invoiced at initial binding of contract, and is due within 30 days of the invoice.
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Are you licensed contractors?
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No, we are not licensed contractors.
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Do we provide service to any business or home?
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Yes! We do offer our business expertise to all. We are not limited to just inside your home or business. Grace Maintenance is proud to present our high quality service to the exterior of your building and landscape as well. Our company is the total package at a cost efficient price for all of our clients no matter what size the job may be
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Q?
Can you supply our facility with cleaning and paper products?
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Yes, Grace Maintenance can provides your facility with all of the expendable restroom & office supplies, such as fine paper, toilet tissue, cups, plates, kitchen utensils, deodorizers, hand towels, hand soap, hand sanitizer, eco friendly trash liners, trash receptacles, dispensers, toilet seat covers, skin care, chemicals, cleaning equipment, and food service products. We have the ability to special or custom order almost any order you require in a timely manner.
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Do you provide emergency services?
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Yes, Grace Maintenance is available 24hrs a day, 7 days a week in the event of an emergency. Please contact us at (747) 225-1870 or email: support@gracemaintenance.com and let us know how we can accommodate your needs.
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Q?
Once I have decided to upgrade my cleaning services, how much notice would you require before you can start?
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Grace Maintenance will start rendering service that day, after completion of contract agreement.
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Do you perform routine residential cleaning?
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Yes, we do offer numerous one-time services to the residential market, and routine cleaning services.
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What if I am not satisfied with the services that Grace Maintenance provides?
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With Grace Maintenance your satisfaction is our utmost concern! If for any reason you are not satisfied with the work that we perform, call us within 24 hours and an account manager will promptly return to remedy the problem.